KDW’s CUSTOMER SERVICE GOAL IS SIMPLE:
We are committed to providing our
customers with total satisfaction
at every purchase, guaranteed.
If you are
not satisfied with your purchase, we will gladly accept returned merchandise in
new, unworn condition, with original tags attached and original packaging for
an even exchange.
Please include all paperwork, the invoice number and billing name on the return form.
Complete the return questionnaire and include
it in the return package, before sending your return shipment.
NO CASH REFUNDS / EVEN EXCHANGES ONLY
How long do I have to
return an item?
14 days
Items marked FINAL SALE cannot be returned
or exchanged.
Please send
all returns and exchanges to the following address:
Couture, The
Clothing Co., Inc.
404 W. Pico
Boulevard
Los Angeles,
CA 90015
For your
convenience, orders shipped within the US, will have a UPS return label
included in the package.
You may drop your return off at any UPS location for
shipment. Please retain a record of the return tracking number for future
reference.
We can ship
to virtually any address in the world. Note that there are restrictions on some
products, and some products cannot be shipped to international destinations.
When you
place an order, we will estimate shipping and delivery dates for you based on
the availability of your items.
International Return
Instructions –
Are
the same
CS: 818-749-5515